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The Viking Dragon - Contact Information

FAQ: Frequently asked questions:

Printed Catalogues / Price lists?

    The Viking Dragon website contains all the latest prices and information.
    Our website is dynamic, therefore we do not supply printed catalogues, or price lists.

    Custom made items?

      Please email Brian here with your enquiry, as we are always open to suggestions and always finding new and unique items from suppliers, but please don't be too disappointed if we cannot make the item in question.

        Telephone orders?

          If you are unable to pay online then telephone Brian during office hours (see hours below) on +44(0)7892 872688.
          Have your credit card, billing address and delivery address on hand.

          Placing orders and viewing shipping costs:

            Please place your order by clicking the "add to cart" button, or "Buy now with Paypal" button if you have a Paypal account. These are located next to each product that you wish to purchase.
            For more info then please read in more detail on our "Ordering" page.

              Quotes:

                You can also use the shopping cart to obtain an online quote before you decide to purchase
                The cart will add your items up and show you the shipping options and cost.
                No order is confirmed until payment is made.

                Proforma Invoice?

                  If you require a proforma invoice then email us at info@thevikingdragon.com with your order and we'll create one for you.

                    Is my delivery tracked?

                      The answer is no unless you have paid for tracked shipping, or it is a large / heavy item, as it will have to be sent via courier.
                        If you have paid for tracked shipping and would like your tracking number then please email info@thevikingdragon.com

                          Wholesale:

                            The Viking Dragon is primarily a retailer and not a wholesaler.
                              We can though offer 15% discount to clubs, societies, organisations, or shops who order £1000 or more, or who order 10 or more of the same item.

                                Please contact Brian for more information - info@thevikingdragon.com

                                Telephone:

                                  You can call during office hours, which are 10.00 - 17.00 GMT Monday to Friday (bar public holidays listed below).

                                  Within the UK - 07892 872688

                                    Outside the UK - +44 7892 872688

                                      If you have an urgent enquiry during holidays / after hours please email Brian at info@thevikingdragon.com and you will get a response within 24 hours.

                                        UK public holidays 2018 / 2019:

                                        • Tuesday 25th December 2018 to Tuesday 1st January 2019 (Yule to New Year)
                                        • Friday 19th April to Monday 22nd April 2019(Easter)
                                        • Monday 6th May 2019 (May Day)
                                        • Monday 27th May 2019 (Spring Bank Holiday)
                                        • Monday 26th Aug 2019 (Summer bank holiday) 

                                        Our Address:
                                        The Viking Dragon
                                        Tower House Business Centre
                                        Fishergate
                                        York YO10 4UA
                                        U.K.


                                        (Please note: We are a mail order office only, but if you have a special request and want to come and meet us then please email Brian to arrange a suitable time and date and we'll be happy to help).